Benzeen originated as TLS Auto Recycling in 2010. TLS was a typical, small "mom and pop" auto parts shop down the road of our current location in Rancho Cordova, California. Our yard and warehouse was one of the smallest available but allowed just enough space to offer auto parts for Toyota, Lexus and Scion vehicles. Sure quality used auto parts were our interest, but we had another passion. Catering to our customers.
Countless times it was seen that customers were forced to play a dangerous game with used auto part stores. Risking the chance that the parts they buy could fail with no chance of return or warranty. Unfortunately, it did not end there. From customer blaming to intimidating and extensive questioning by salesmen, customer service was terrible! This was the case for many stores no matter how large or small. We felt compassion for these customers who clearly had car problems and these stores were just adding to their problems! So, we sought to fill this industry gap.
As we began to scale, people noticed our squeaky clean lobby and professional staff. We were attracting potential customers who needed Audi, BMW and the like parts. To cater to these hopeful individuals, we moved down the road to a yard that is 5 times the size of our previous and expanded to offer quality used auto parts for Audi, BMW, Land Rover, Mercedes-Benz, and Porsche! In addition, we wanted to reserve our place as THE reliable auto parts source, so we created a hassle-free 1-year warranty that everyone can enjoy! Things sound great now, but surely this is just the beginning. We are actively finding new ways to provide more for our customers!
During the expansion, we decided we need a new name. Something unique, clean, edgy, simple and to represent our growing selection of makes and models. After months of brainstorming, then came Benzeen. Since then, we have become known as the same company still under the same ownership since the beginning with the same emphasis on quality, customer service and our constantly expanding selection of parts for many makes and models. This is how we are setting a nationwide standard and transforming the used parts industry. Stay tuned to see what we are working on in 2018.
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Parts Leave in 24 Business Hours to Lower 48 States.
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