Quality Assurance

Many companies have a designated person or department for quality control but we designate this responsibility to every specialist at Benzeen who comes in contact with a part. This is our multi-step quality assurance process:

We begin by buying unwanted or salvaged vehicles from insurance auto auctions that satisfy our customer demand. These are delivered to our yard in beautiful, salt and rust-free, sunny California. A part specialist immediately inspects, tests, photographs and films the vehicle upon arrival.

Depending on the part type, we have a variety of procedures to certify the part is functional. From performing visuals to testing every button and switch in the vehicle and leak down testing motors, each part is inspected and cleaned to ensure suitable use. When the vehicle is ready to be dismantled it is placed on one of our multiple automotive lifts where each part is carefully disassembled.

These parts make it in to our warehouse where our part photographer inspects, photographs and prepares each part for storage. Stock personnel will relocate the part to a safe storage location after another round of inspection. Each part is now ready to be generously packaged and shipped by our shipping expert or brought to the front counter where the sales team will physically put hands on the part to be sure the part meets our quality standards before handing off to a customer. And, it doesnt end there! Every part comes with a standard 1 Year Warranty to lock-in your part buying confidence with extended warranties also available.

Automotive manufactures release new innovations every year so we regularly upgrade our quality asssurance process to stay on top of our quality standards. To our customers, it is our obligation to ensure our parts deliver great OEM quality, reliability and peace-of-mind.